
Frequently Asked Questions
Frequently Asked Questions
What is Cleverelly?
What is Cleverelly?
Cleverelly is a simple, easy-to-install device that plugs into your car’s 12V socket outlet (also known as a cigarette lighter). It provides a lifesaving reminder to check your backseat every time before you exit your vehicle—helping you build the habit of always remembering to check for your child or any valuables.
How does Cleverelly work?
How does Cleverelly work?
When you turn off your car, Cleverelly emits different voice reminders prompting you to check the backseat. With ten different messages in varied voices and tones, it prevents the reminders from fading into your subconscious and reinforces your conscious habit of checking every time.
Is Cleverelly compatible with all cars?
Is Cleverelly compatible with all cars?
Yes. Cleverelly works with all modern cars equipped with a standard 12V socket outlet (also known as a cigarette lighter). If your car doesn’t fully cut power when turned off (e.g. your radio stays on), don’t worry—we include an easy-to-install door sensor in every order which works by triggering the reminder when the driver’s door opens. If your car doesn’t have a 12V socket outlet, we also offer a compact connection cable (5V to 12V adapter) compatible with USB-A or USB-C.
Will Cleverelly charge my iPhone or Android phone?
Will Cleverelly charge my iPhone or Android phone?
Yes. Cleverelly doubles as a practical car charger and continues to improve with ongoing advancements in charging speed. It now features both USB-A and USB-C ports, allowing you to charge any USB-powered device using your preferred cable.
Can I record my own messages or change the volume?
Can I record my own messages or change the volume?
No, Cleverelly is designed to be simple and user-friendly with no buttons or apps, making it accessible even to those who are less tech-savvy. However, we do offer custom bulk orders with high quantity requirements with the option to personalize voices—contact info@cleverelly.com to discuss further.
Why is building the habit of remembering important?
Why is building the habit of remembering important?
Technology can fail. That’s why Cleverelly focuses on building a consistent, life-saving habit you can rely on. Humans are incredibly capable, that’s why we believe in empowering people to use technology to strengthen their natural memory—not replace it. Whether you’re sleep-deprived, traveling, or going through a routine change, Cleverelly’s portable design lets you take it with you—but even if you leave it behind, the habit you’ve built will stay with you.
How is Cleverelly different from other backseat reminder systems?
How is Cleverelly different from other backseat reminder systems?
Other systems often rely on more advanced technology or sensors that are costly and require installation and or maintenance. Cleverelly is significantly more affordable and focuses on human habit-formation through varied voice reminders. It’s designed to utilise technology to enhance your memory, not replace it.
Is Cleverelly difficult to install?
Is Cleverelly difficult to install?
Not at all. Just simply plug it straight into your 12V socket outlet (also known as a cigarette lighter) and it’s ready to go—no tools, technical expertise, or scheduled maintenance required.
What if my car doesn’t have a socket outlet?
What if my car doesn’t have a socket outlet?
We’ve got you covered, we offer a compact connection cable (5V to 12V adapter) compatible with USB-A or USB-C.
Does Cleverelly require any maintenance or subscriptions?
Does Cleverelly require any maintenance or subscriptions?
No, Cleverelly is a one-time purchase with no ongoing fees or subscriptions. It’s a hassle-free, affordable solution for enhancing your child’s safety.
Can I try Cleverelly before I buy it?
Can I try Cleverelly before I buy it?
While we do not offer a trial period, we are confident that you will love your Cleverelly. We offer a solid money-back guarantee for anyone who is not satisfied with their purchase.
Will Cleverelly interfere with my car's electronics?
Will Cleverelly interfere with my car's electronics?
No, Cleverelly is designed to work seamlessly without interfering with your vehicle’s electronic systems or other devices.
Why does the Cleverelly logo feature an elephant?
Why does the Cleverelly logo feature an elephant?
Elephants are known for their excellent memory. Our elephant logo reflects the importance of always remembering to check the backseat. Just like an elephant always remembers, with Cleverelly you will too.
What inspired the creation of Cleverelly?
What inspired the creation of Cleverelly?
Our founder, Andrew—a loving, attentive father realized how important backseat reminders were after nearly forgetting his child in the car due to a momentary lapse in memory. He believed it could never happen to him. This led to the creation of Cleverelly: a tool to help other parents build the habit of remembering to check the back seat.
Is Cleverelly a not-for-profit organization?
Is Cleverelly a not-for-profit organization?
Yes, we are a not-for-profit organization dedicated to child safety. Our mission is to provide an affordable solution to prevent forgotten child incidents and raise awareness about pediatric heatstroke.
How does Cleverelly contribute to child safety awareness?
How does Cleverelly contribute to child safety awareness?
In addition to our product, we actively raise awareness through exhibitions, educational campaigns, affiliate programs, community distributions and free resources like our eBook. In doing so we aim to educate and equip communities to prevent hot car incidents. If you have any additional education and awareness ideas or opportunities contact us at info@cleverelly.com
How can I access the free eBook on child safety?
How can I access the free eBook on child safety?
Please contact us at info@cleverelly.com for more information on how to access our free eBook.
Can Cleverelly be used to remind me about pets or valuables?
Can Cleverelly be used to remind me about pets or valuables?
Yes, Cleverelly's reminders are beneficial for ensuring you don't leave pets, valuables, or any important items in the backseat.
Do you offer gift options for Cleverelly?
Do you offer gift options for Cleverelly?
Absolutely! Cleverelly is a great gift for new parents, grandparents, and caregivers. Whether purchasing the device itself or an e-gift card on our website you too can contribute to our lifesaving mission.
Do you offer discounts for purchasing multiple units?
Do you offer discounts for purchasing multiple units?
Yes, we offer significant savings when multiple units are purchased; in line with our life saving mission to get as many units into as many cars as possible.
Are there any ongoing fees or hidden costs after purchasing Cleverelly?
Are there any ongoing fees or hidden costs after purchasing Cleverelly?
No, there are no ongoing fees or hidden costs. Cleverelly is a one-time purchase designed to provide continuous benefits without additional expenses.
Do you offer financing or payment plans like Afterpay?
Do you offer financing or payment plans like Afterpay?
Currently, we do not offer financing options or Afterpay. However, we accept various payment methods for your convenience.
What payment methods do you accept?
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options through our website to make your purchase process smooth and secure.
Where will my order be shipped from?
Where will my order be shipped from?
We are based in Australia and hold stock in distribution centers located around the world including inside the US. We will ship your order from the location closest to you whenever possible to ensure timely and cost-effective delivery.
How long does shipping take?
How long does shipping take?
Shipping times vary depending on your location. We strive to process and ship orders promptly, and you'll receive tracking information once your order is dispatched.
Can I purchase Cleverelly outside of Australia?
Can I purchase Cleverelly outside of Australia?
Yes, we serve customers worldwide, with a significant number of our customers based in the United States.
Is there a warranty or return policy?
Is there a warranty or return policy?
Yes, we offer a satisfaction guarantee. If you're not satisfied with your Cleverelly, please contact us within 30 days for assistance with returns or exchanges.
Will Cleverelly work if I already have a built-in reminding system in my car?
Will Cleverelly work if I already have a built-in reminding system in my car?
Yes! Most built-in reminder systems use a single-tone alert, basic notification, or monotone voice, which can quickly fade into your subconscious. Cleverelly offers ten varied voice prompts with different tones and sayings to keep the reminders clear and in your conscious awareness. Even if your car already has a system, you can still benefit from Cleverelly—or gift it to someone else, like a grandparent, who may not have a newer vehicle.
How can I help spread the word about Cleverelly?
How can I help spread the word about Cleverelly?
We’d love for you to join our mission. Whether you’re an individual or organization passionate about child passenger safety, email us at info@cleverelly.com to discuss collaboration or ways we can work on bringing Cleverelly to your community.
Is Cleverelly suitable for caregivers other than parents?
Is Cleverelly suitable for caregivers other than parents?
Absolutely. Cleverelly is beneficial for anyone who transports children, including grandparents, babysitters, and other caregivers.
How does Cleverelly prevent technology from replacing our memory?
How does Cleverelly prevent technology from replacing our memory?
Cleverelly is designed to support and enhance your natural memory by helping you build a consistent habit. It provides reminders without taking over the responsibility of remembering, ensuring you remain actively aware.
Why doesn't Cleverelly use sensors under the baby seat like other products?
Why doesn't Cleverelly use sensors under the baby seat like other products?
Cleverelly doesn’t do this because sensors can fail, require installation, maintenance and often come at a higher cost. Cleverelly offers a more reliable, human-centered approach—built around habit-formation, affordability and simplicity.
What impact has Cleverelly made so far?
What impact has Cleverelly made so far?
Cleverelly has already collaborated with hospitals, schools, and charities as well as participated in exhibitions across the US and Australia to promote child passenger safety. We're always looking to expand further to educate and protect families.
Is Cleverelly helpful for those who are less tech-savvy?
Is Cleverelly helpful for those who are less tech-savvy?
Yes, Cleverelly is intentionally designed without complex features like buttons or apps, making it simple to use for everyone, including those who are less comfortable with technology.
Can I work with Cleverelly to bring the product to my community?
Can I work with Cleverelly to bring the product to my community?
Yes! We’d love that. Our mission is to get Cleverelly into as many cars as possible. Help us reach every family—starting with yours. To discuss further contact us at info@cleverelly.com.
How can I contact Cleverelly for more information or support?
How can I contact Cleverelly for more information or support?
You can reach us at info@cleverelly.com. We're here to assist you with any questions or concerns.
We hope these updated FAQs provide valuable information about Cleverelly and how it can help enhance child safety. If you have any further questions or need additional assistance, please don't hesitate to contact us at info@cleverelly.com.